Frequently Asked Questions
Curious about what it’s like to work together? You’ll find answers to common questions below. If your question isn’t addressed, feel free to reach out.
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I offer virtual therapy to clients throughout New York State. Sessions are held via a secure online platform, providing a convenient and accessible way to engage in care.
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We offer individual therapy and couples therapy for adults.
Our work focuses on supporting clients with concerns such as anxiety, relationship challenges, life transitions, and personal growth. We provide a collaborative, supportive space to help you better understand yourself and create meaningful, lasting change.
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New York Psychology Collective is in-network with Aetna. We also participate with Empire Plan (NYSHIP) and provide courtesy billing for members.
For all other insurance plans, we are an out-of-network practice. Many plans include out-of-network benefits that may reimburse a portion of your session fee, often between 30%–80%, depending on your specific plan.
For out-of-network clients, we provide monthly superbills that you can submit to your insurance company for reimbursement. We also offer a complimentary benefits check during the consultation process to help you understand your out-of-network coverage and estimated costs.
Our goal is to make navigating insurance as simple and transparent as possible so you can focus on your care.
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Our standard fee is $250 for a 52-minute individual session and $350 for couples therapy.
If you have out-of-network benefits, you may be eligible for partial reimbursement. We provide monthly superbills and are happy to guide you through this process.
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We ask for at least 24 hours’ notice for any cancellations or rescheduling.
Appointments canceled with less than 24 hours’ notice will incur a $200 cancellation fee. If we’re able to reschedule your session within the same week, the fee will be waived.
Please note that cancellation fees cannot be billed to insurance.
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You can reach us by phone, email, or by submitting an inquiry through our website. We strive to respond to all inquiries within two business days.
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Under the No Surprises Act, you have the right to receive a “Good Faith Estimate” explaining the expected cost of your care.
This estimate outlines the anticipated cost of services for clients who are uninsured or choosing not to use insurance. You may request a Good Faith Estimate at any time before or during treatment.